| [1]
| ISO 9004:2000
| Quality management systems – Guidelines for performance improvements
|
| [2]
| ISO/DIS 9004
| Managing for the sustained success of an organization – A quality management approach[1])
|
| [3]
| ISO 10001:2007
| Quality management – Customer satisfaction – Guidelines for codes of conduct for organizations
|
| [4]
| ISO 10002:2004
| Quality management – Customer satisfaction – Guidelines for complaints handling in organizations
|
| [5]
| ISO 10003:2007
| Quality management – Customer satisfaction – Guidelines for dispute resolution external to organizations
|
| [6]
| ISO 10005:2005
| Quality management systems – Guidelines for quality plans
|
| [7]
| ISO 10006:2003
| Quality management systems – Guidelines for quality management in projects
|
| [8]
| ISO 10007:2003
| Quality management systems – Guidelines for configuration management
|
| [9]
| ISO 10012:2003
| Measurement management systems – Requirements for measurement processes and measuring equipment
|
| [10]
| ISO/TR 10013:2001
| Guidelines for quality management system documentation
|
| [11]
| ISO 10014:2006
| Quality management – Guidelines for realizing financial and economic benefits
|
| [12]
| ISO 10015:1999
| Quality management – Guidelines for training
|
| [13]
| ISO/TR 10017:2003
| Guidance on statistical techniques for ISO 9001:2000
|
| [14]
| ISO 10019:2005
| Guidelines for the selection of quality management system consultants and use of their services
|
| [15]
| ISO 14001:2004
| Environmental management systems – Requirements with guidance for use
|
| [16]
| ISO 19011:2002
| Guidelines for quality and/or environmental management systems auditing
|
| [17]
| IEC 60300-1:2003
| Dependability management – Part 1: Dependability management systems
|
| [18]
| IEC 61160:2006
| Design Review
|
| [19]
| ISO/IEC 90003:2004
| Software engineering – Guidelines for the application of ISO 9001:2000 to computer software
|
| [20]
| ISO Brochure
| Quality management principles[2])
|
| [21]
| ISO Brochure
| Selection and Use of the ISO 9000:2000 family of standards2)
|
| [22]
| ISO Handbook
| ISO 9001:2000 for Small Businesses – What to do; Advice from ISO/TC 176[3])
|
| [23]
| ISO Journal
| ISO Management Systems (a bimonthly publication which provides comprehensive coverage of international developments relating to ISO’s management system standards, including news of their implementation by diverse organizations around the world)[4])
|
УДК 658.562.014:006.354 ОКС 03.120.10 Т59 ОКСТУ 0025
Ключевые слова: система менеджмента качества, требования к системе менеджмента качества, ответственность руководства, менеджмент ресурсов, процессы жизненного цикла продукции, мониторинг, измерение, документированная процедура
* Требования 7.6 применяют наряду с метрологическими правилами и нормами, имеющими обязательную силу на территории Российской Федерации, которые содержатся в нормативных документах по обеспечению единства измерений, утверждаемых Федеральным агентством по техническому регулированию и метрологии в соответствии с Федеральным законом «Об обеспечении единства измерений» (от 26 июня 2008 года № 102-ФЗ).
[1]) Готовится к печати. Заменит ИСО 9004:2000
[2]) Доступна на сайте http://www.iso.org
[3]) Будет обновлен в соответствии с ИСО 9001:2008
[4]) Доступны в Центральном секретариате ИСО ([email protected])
Национальный ГОСТР ИСО
Стандарт 9001-
Российской 2008
Федерации
СИСТЕМЫ МЕНЕДЖМЕНТА КАЧЕСТВА
Требования
ISO 9001:2008
Quality management systems —
Requirements
(IDT)
Издание официальное
Москва
